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Welcome to the Monroe County
Department of Human Services

The mission of the Monroe County Department of Human Services is to serve people, with an emphasis on Monroe County residents, by empowering participant responsibility and choice toward safe and independent lifestyles through the delivery of services in response to assessed needs. It intends to achieve this mission through providing public awareness, resource and referral information, economic support, and direct provision of services in a fiscally responsible manner.

Health & Human Services Board

ADRC Advisory Committee

Citizen’s Advisory Committee

Long Term Support Committee

Department Documents

Useful Links

Economic Support Services

To view the non-discrimination statement and for information for filing a complaint of discrimination, click here.

Wisconsin Home Energy Assistance Program (WHEAP)

Home Energy

Wisconsin Home Energy Assistance Program

 
The Wisconsin Home Energy Assistance Program (WHEAP), as administered by the State of Wisconsin Department of Administration, provides assistance for heating costs, electric costs, and energy crisis situations. Operating with federal and state funding, the program provides assistance to approximately 230,000 Wisconsin households annually.

Most types of fuel are eligible to receive assistance. Whether you use wood, propane, natural gas, electricity, or fuel oil to heat your home, energy assistance is available if you qualify.

Heating Assistance

WHEAP assistance is a one-time payment during the heating season (October 1-May 15). The funding pays a portion of the heating costs, but the payment is not intended to cover the entire cost of heating a residence. The amount of the energy assistance benefit varies depending on a variety of factors, including the household’s size, income, and energy costs. In most cases the energy assistance benefit is paid directly to the household energy supplier.

Electric Assistance

Your household may be eligible to receive a payment for non-heating electric energy costs through funding provided by Wisconsin’s Public Benefits. WHEAP electric (non-heating) assistance is a one-time benefit payment during the heating season (October 1-May 15). The funding pays a portion of the household’s electrical (non-heating) costs, but the payment is not intended to cover the entire cost of the non-heating costs.

As with heating assistance, the amount of the non-heating assistance benefit varies depending on a variety of factors, including the household’s size, income, and non-heating costs. In most cases the non-heating assistance benefit is paid directly to the household energy supplier.

Crisis Assistance

Your household may be eligible for crisis assistance if you have no heat, have received a disconnect notice from the heating vendor, or are nearly out of fuel and do not have the money to purchase more. Crisis assistance is available through your local WHEAP agency via a 24-hour crisis phone number. WHEAP crisis assistance provides both emergency and proactive services.

There are also non-emergency or proactive crisis services that include providing information on how to reduce fuel costs, counseling on budgeting and money management, providing payments to a fuel supplier, and co-pay agreements.

Furnace Assistance

WHEAP emergency heating system assistance can provide services to eligible home owners if their furnace or boiler stops operating during the heating season. Heating system assistance includes payment for repairs, or in some situations your residence may qualify for a total replacement of a non-operating furnace or boiler. Call the local energy assistance office if you are experiencing a no heat situation.

How to Apply

Your household may be eligible for WHEAP services based on a number of different factors, including if your gross household income is less than the amount shown in the table below. A Home Energy Plus application must be completed through your local WHEAP agency.

For more information on WHEAP and how to apply, please call Flocks Guardians, Inc. at (608) 487-9356. Their main office is located at 606 Cap Street, Sparta, WI 54656.

Home Energy Guidelines

 

How to Apply?

Behavioral Health Outpatient Services

Long Term Care Services

Children & Family Services

Helpful Resources